Elevate Healthcare Customer Experience with Our Solutions

Achieve real-time visibility effortlessly with our lightweight infrastructure and proven approach. We’re your partner for a speedy implementation and long-term success.

STEP 01

Preparing for success

Before we even start to think about deploying hardware there are some crucial steps in order for the implementation process to be a success.

First, you’ll meet your healthcare specialist onboarding manager who will help make sure the deployment is a success and that everyone is on the same page and knows their responsibilities. We meet with IT to go over the limited technical requirements and start API integration into your systems.

Stakeholder alignment & planning

Determine roles and responsibilities and align everyone on the project plan.

IT prep

Ensure a smooth integration and prepping for hardware implementation.

Onboarding manager

Meet with your healthcare onboarding manager who will guide you through the entire implementation process.

STEP 02

Onboarding & implementation

Designed for efficiency, this installation can be completed in a matter of days or weeks, ensuring minimal disruption to your operations.

We ensure that your team is well-prepared to leverage the system’s full potential from day one, setting the stage for a seamless and successful transition to your new solution.

Site survey

Members of our install team will determine the best network infrastructure placement to ensure comprehensive network coverage and complete an IT walk-through to ensure the implementation goes smoothly.

Infrastructure installation

Our fully credentialed install team will ensure there is minimal disruption to your normal operations. Our lightweight infrastructure will be installed quickly so you can get up and running in a matter of weeks.

User training & go-live

As part of your onboarding experience, we will train system users, administrators, and program managers to ensure rapid adoption and promote usage.

STEP 03

Maximizing time to value

Once launched, our commitment to your success doesn’t end there. We maintain an ongoing partnership to ensure you gain the utmost value from our partnership.

We continually monitor your usage patterns and data on the back end, offering additional insights and recommendations. Moreover, we diligently track Key Performance Indicators (KPIs) and Return on Investment (ROI) to gauge the overall impact of Cognosos.

Designated customer support manager (CSM)

Every Cognosos customer is assigned a CSM at no additional cost to ensure you are fully supported and receiving value.

Quarterly business reviews (QBR)

Your CSM will work with you to schedule quarterly business reviews to review usage patterns, opportunities for additional value capture and overall ROI.

On-going KPI tracking for ROI

We develop a KPI base-line at the time of deployment in order to identify cost-saving opportunities and track total value delivered over time.

WE’VE GOT YOUR BACK

Committed to your success

Partnering with us as a SaaS company means we’re here for your success, actively monitoring and enhancing your experience to maximize value.

Proactive Engagement Monitoring – Constantly monitoring usage data to ensure you are getting the move value out of the Cognosos solution.

Your success is our mission

Customer stories

We are dedicated to ensuring that our customers achieve their goals and realize the full value of real-time visibility. Discover how businesses like yours have achieved success with our AI-powered location intelligence.

“We’ve noticed that our caregiver teams are getting more confident in the availability of medical equipment that they need to take care of their patients. We’re relieving them from the burden of looking for equipment, which is really time consuming and stressful for the nursing team. Now they can direct their energy and time towards patient care, which is really their primary task.”